Frequently Asked Questions
Everything you need to know about GetMentions AI, our features, pricing, and how to get started.
GetMentions AI is an AI visibility and brand mention platform. It helps you track how your brand appears across major AI platforms, understand which sources are shaping those answers, compare visibility against competitors, and uncover opportunities to improve brand presence.
Every plan tracks six platforms as standard: ChatGPT, Gemini, Google AI Mode, Google AI Overviews, Microsoft Copilot, and Perplexity. Enterprise plans add seven more models: Claude, Grok, Llama, Mistral, Qwen, DeepSeek, and Kimi.
AI visibility tracking shows how often your brand appears in AI-generated answers for the prompts you track. It helps you understand where your brand is showing up, where it is missing, and how visibility changes over time.
Citation intelligence goes beyond cited domains and URLs by analyzing each source for domain category, content type, funnel stage, brand and competitor mentions, and actionable suggestions to help uncover stronger visibility opportunities.
Most tools stop at tracking. GetMentions AI adds the source-level intelligence behind each answer, then managed execution to get your brand onto the pages and channels shaping those answers.
Yes, on Enterprise plans. Claude, Grok, Llama, Mistral, Qwen, DeepSeek, and Kimi sit outside the six standard platforms and are enabled on a custom plan. Contact Sales about which models you need.
Yes. The AI Ads Tracker shows which advertisers appear on the prompts you track, who is bidding on your brand name, and which prompts you are losing to paid placement. It covers ChatGPT today and extends to other platforms as they launch advertising.
Yes. Every plan runs any 4 of the 6 standard platforms. Set an account default, or choose platforms per prompt. A 5th or 6th platform can be added to any plan.
Still have questions?
Reach out to our team or book a demo to see the platform in action.